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xuezhiqian123
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Date d'inscription: 10-07-2018
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ccomplished accomplishm

nd similarly accomplished accomplishment and demonstrated that this was statistically considerable and not a function of organization size. Naveh and Marcus (2007) showed that implementing ISO 9001 led to excellent operational performance.


Sharma (2005) identified similar improvements in operating performance and linked this to superior financial performance. Chow-Chua et al (2002) showed better overall financial achievement was achieved for companies in Denmark.


Rajan and Tamimi (2003) showed that ISO 9001 certification resulted in excellent stock market accomplishment and implied that shareholders were richly rewarded [16] for the investment in an ISO 9001 system.


While the connection between distinguished financial performance and ISO 9001 may be seen from the above, there remains no proof of direct causation Serge Ibaka Jersey , though longitudinal studies, such as those of Corbett et al (2005) may suggest it. Other writers such as Heras et al (2002) have suggested that while there is some evidence of this, the improvement is partly driven by the fact that there is a tendency for better performing companies to seek ISO 9001 certification.


The mechanism for improving results has also been the subject of much research. Lo et al (2007) identified operational improvements (cycle time reduction Kyle Lowry Jersey , inventory reductions, etc.) as following from certification. Buttle (1997) and Santos (2002) [19] both indicated internal process improvements in organizations leading to externally observable improvements.


Hendricks and Singhal (2001) results indicate that firms outperform their control group during the post implementation period and effective implementation of total quality management principles and philosophies leads to consequential wealth creation. The benefit of increased international trade and domestic market share, in addition to the internal benefits such as customer satisfaction Kawhi Leonard Jersey , interdepartmental communications, work processes, and customersupplier partnerships derived C.J. Miles Jersey , far exceeds any and all initial investment according to Alcorn.


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